Speaker


13-14 NOVEMBER 2019


3000+ TALENTED WOMENT IN IT,
ENGINEERING, SCIENCE AND INNOVATION


EXPO XXI
PRĄDZYŃSKIEGO WARSAW, POLAND

Phil Wolfenden

Cisco
Vice President, EMEAR Cisco Customer Experience

Phil Wolfenden, Vice President of Cisco’s Customer Experience (CX) Centres in EMEAR, to support the delivery of the full CX portfolio for a seamless customer experience done efficiently and at scale.

Phil’s 900-strong team focus on delivering technical assistance (TAC), centralized project delivery, high-touch support, sourced support, managed services and global logistics focussed on outstanding customer service.

Previously at Cisco, Phil led the $2 billion Europe, Middle East, Africa and Russia (EMEAR) Technical Services Organisation. Phil specialises in delivering services that help customers and partners ensure business continuity, mitigate risk, and maintain compliance.

During his time as Senior Director of Advanced Services (AS) in Emerging Markets, Phil built a $400M professional services business across the Middle East, Africa and Latin America. Growing the AS business by more than 70% each year, and establishing Technical Centres-of-Excellence in 22 countries.

With almost 30 years of IT and Networking industry experience, Phil’s career spans executive and management positions. Phil joined the Technical Assistance Centre (TAC) in Brussels, Belgium in 1997. He is a graduate of Newcastle University in the UK, is a Chartered Engineer and a Cisco Certified Internet Expert (CCIE).

He is a principal advocate for inclusion and diversity in the workplace and is the Executive sponsor for the Disability Action Network, Hidden Disabilities and Cisco Cancer Network.

Phil also sits on numerous industry bodies, advisory boards and holds the position of Cisco Executive Sponsor on the British Black Business board and two international financial institutions.

Phil has lived in a number of countries across the globe but currently resides in the UK with his wife, two children and five horses.

Keynote Speakers

Isaura Gaeta

Vice President, Security Research, Intel

Cristina Alvarez Alvarez

Global Chief Technology Officer, Banco Santander

Margot Gerritsen

Professor, Co-director and co-founder of Women in Data Science, Stanford University

Laura Barrowman

Chief Technology Officer, Credit Suisse, Credit Suisse

Dominika Bettman

CEO, Siemens Poland

Eleanor Drew

Global Head, Information Services Group Institutional Clients Group, Citi

Dr Yun Freund

Vice President, Global Product Engineering, Equinix

Amy Howard

Head of Digital and Social Media, Nestlé Global Business Services, Nestle

Tony Jenkins

Head of Global Electronics Competencies Centre, Electrolux

Jenny Lindqvist

Vice President, Head of Northern and Central Europe, Ericsson

Dermot McDonogh

Chief Operating Officer for EMEA, Goldman Sachs

José M. F. Moura

President and CEO, IEEE

Natalia Oropeza

Chief Cybersecurity Officer, Siemens AG, (tbc.)

Josee Paulin

Vice President Product Development, Arjo

Phil Wolfenden

Vice President, EMEAR Cisco Customer Experience, Cisco

Jelena Pješivac-Grbović

Software Engineering Manager, Google Cloud Platform, Google

Shirin Saadat

Global Technical Director and 3M Women’s Leadership Forum Chair, 3M

Giuseppina Smith

Senior Regional IT Manager, Amazon

Belkis Vasquez-McCall

Partner, New Jersey, McKinsey & Company

Wincie Wong

Head of Innovation for Supply Chain Services, Royal Bank of Scotland

Zahra Bahrololoumi

Senior Managing Director - Technology, United Kingdom and Ireland, Accenture

Speakers

Zaynah Bhanji

Founder, Vital XR

Alexandria Butler

Project Manager, Coach, Facebook

OVER 100 WONDERFUL SPEAKERS FROM ALL OVER THE WORLD

Heads of top tech companies, influencers, experts and researchers

Victor Canseco

General Manager, Poland, Intel

Ela Czajka

Software Engineering Manager, Google

Nigist Tilahun Gebremedhin

Director, Hawassa University STEM Centre

Trinidad Hermida

Diversity and Inclusion Program Manager, Niantic

Klaudia Krawiecka

President of Oxford Women in Computer Science Society

Marta Kwiatkowska

Professor of Computer Science, Trinity College, Univesiry of Oxford

Janice Levenhagen

CEO & Founder, ChickTech

Martin Mellor

Head of Ericsson, Poland, Ericsson

Justyna Orłowska

GovTech Polska Program Director, GovTech Polska

Aleksandra Przegalińska

AI Researcher at MIT

Stacey Stevenson

Motivational speaker

LaTonya Wilkins

Founder & CEO, The Change Coaches