Radosław Koza is a recognized technology leader with over 25 years of experience in the IT and network solutions sector. He currently serves as the Director of the Service Management Centre at Orange Polska.
He possesses extensive expertise in leading comprehensive technological transformations, including the consolidation of IT and network responsibilities within operational structures and the development of reference models for service-oriented organizations.
As an expert in resilience building, he has successfully led projects to eliminate critical points in network architecture and processes, and has headed crisis response teams during nationwide-scale incidents.
Currently, he is a key leader in the implementation of Autonomous Networks and AI-based solutions that significantly enhance operational efficiency.
His strategic approach, combining deep technical knowledge with a customer-centric mindset, ensures the delivery of services at the highest standards while maintaining operational excellence and efficiency.
Radosław Koza
Director of the Service Management
