Iryna Mitsko is a Senior Program Manager with over 6 years of experience designing technical enablement and operational programs for engineering-adjacent global teams. She currently works at Bolt, where she focuses on redesigning customer support processes and building production-level AI workflows that significantly improve efficiency and reduce manual workload.
Previously, Iryna spent more than 5 years at Lyft within the Mapping engineering organization, where she scaled teams to 65 full-time employees and led a portfolio of over 50 projects. Her work has consistently focused on improving cross-functional collaboration, scaling operations, and delivering complex initiatives in fast-paced, data-driven environments.
She is PMP® certified and holds a Lean Six Sigma Green Belt, combining structured program management methodologies with modern approaches to automation and process optimization. Based in Warsaw, she is also passionate about supporting women in tech and program management roles, helping them grow into leadership positions and navigate career development with confidence.
